Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Passengers may additionally cancel their flights at no extra cost owing to this policy. According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. I am still waiting on a refund from 2020. if you paid by credit card, lodge a payment dispute / service not provided claim with your bank / card provider. We ( Airfleetrating.com ) are an online travel agency based in the USA. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). THAI is pleased to extend its validity up until December 31, 2023. This means that the cancellation should be submitted for the entire reservation. This policy rule applies to all sorts of fares. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. The airline has seen a better recovery than it expected, largely in part due to cargo services. Join the conversation and have your say on Thailand news published on The Thaiger. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. In January the airline was carrying just 2,092 passengers per day. Already have an ET account? People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. Signing up with Executive Traveller only takes a second and lets you Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. Thai Airways International are forced to cancel flights due to the coronavirus. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. - Passengers can choose to cancel their booking with full refund. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). All rights reserved. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Click for more information and the Thaiger Talk Guidelines. In such scenarios, you will be entitled to receive compensation. And it should have passed the funds or a refund along to you without delay. Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. 1 Passenger, Premium Economy & Economy. We don't issue the air tickets by ourselves rather we simply help the clients with booking flight tickets for different air carriers. Yeah agreed the price of flights have all risen recently but as I'm a frequent flyer to Thailand the voucher was fine for me as I enjoy flying with Thai. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. Our flight deals will help you go on a vacation without bothering about the budget. Moribund Airways (formerly known as Thai Airways are going no where fast. expand_more. -Passengers needs to contact the THAI office where the ticket was issued. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. You also have the option to opt-out of these cookies. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Thailand threw a tourism party. Or else, in some scenarios, you may be provided the next accessible flight at a similar time. They will hire a financial advisor to nail down a debt-to-equity conversion recapitalisation over the next two years of about 25 billion baht, about half of the previous goal. You can select the most convenient one as per your comfort. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. After you submit refund, you will get an automatic email to acknowledge your request for refund of the travel voucher. Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. Fill out the form, and within 20 business days, you will get your refund. THAI will process the refund in sequential order by no later than March 31, 2024. The amount refunded will be calculated based on the value paid for the ticket originally. 3. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. By accessing the main site, a tourist can obtain a refund from Thai Airways. 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Both of these ways have the same goal: to make your revocations easier. Why would anyone in their right mind have faith in the. Assuming that a carrier like Thai Airways reverses a booking because of natural calamities, a flyer will not be paid any reimbursement. I have waited more than a year. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. Changing your mind doesn't mean you get a refund. I would not be surprised if TA didn't make it out of bankruptcy. Well send you an email to re-activate your account and enter a new password. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. "In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days." The Guardian understands that there are thousands of. Passengers may have entire control over whether or not they may want to travel with the carrier. However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. The airline buckled under the pressure of US$9.8 billion in debts and the worldwide travel downturn. Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . Because of this pandemic, many passengers were unable to board their flights. It determines all of the reversal terms. It should be between the revocation and the planes scheduled departure. 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